Nau mai haere mai ki Manu Ora
Manu Ora is a small Te Tauihu primary health care team, with a difference. “Manu Ora” refers to the bird taking flight having achieved hauora (wellbeing).
It encompasses our mission to provide a holistic approach that embraces and provides more fully for our Wairau community.
Kōrero o te wā
Whiringa-ā-rangi - November - 2022
Tēnā koutou katoa,
In exciting news for our rōpū, the Manu Ora AGM is happening later this month.
We welcome anyone who would like to attend to join us at our whare on 30th Whiringa-ā-rangi / November at 5.30pm.
As a charity or not-for-profit sercice, we rely on input and support from our community.
It's really important to us that we hear you and respond to your needs. This is an opportunity for you to come and hear a bit more about Manu Ora, and share your kōrero on how we can keep improving our service to help meet the needs of our whānau.
Ngā mihi maioha.
Mā te huruhuru, ka rere te manu
Me whakahoki mai te mana ki te whānau, hapū, iwi.
Kia korowaitia aku mokopuna ki te korowaitanga hauora.
Adorn the bird with feathers so it can fly and return the mana to us.
Let our future generations be embraced in good health.
High quality, culturally appropriate, whānau-centred care
Caring and respectful, warm and welcoming
Supportive, stimulating and rewarding for kaimahi (staff)
Manu Ora is a passionate team providing high quality, culturally appropriate primary health care, focusing on all aspects of hauora (wellbeing) in a more flexible, whānau-centred way.
We are committed to offering a service that meets the needs of all our population, ensuring we reduce the inequities in both access to primary health care and the health outcomes for our highest need patients in Wairau, particularly our Māori community.
We strive to create an environment that is caring and respectful, warm and welcoming for our whānau and their support networks.
We provide a supportive, stimulating and rewarding workplace for our kaimahi.
What We Offer
Manu Ora offers complete General Practice and nursing primary health care with a holistic focus on all aspects of hauora/wellbeing.
Our services include, but are not limited to:
General Practice Consults (Dr, Nurse and combined Dr/Nurse consultations)
Accident and Injury Care (ACC)
Health Screening – such as cervical smears, blood pressure checks, diabetic reviews
Home Visits (including rest homes)
Skin Checks and Skin Lesion Removal
Sexual Health and Contraception Care (including emergency contraception)
We also offer the option of telephone and online consultations for whānau who may find it hard to visit us in person.
Why Choose Us?
Accessible primary healthcare
Individualised health and wellbeing management plans
Financial support for those requiring help with access
A professional, skilled and compassionate team to help with all your health needs
As a charitable entity, we will reinvest to support high needs and vulnerable populations.
We are a collaboration between Māori health and wellness provider Te Piki Oranga and GPs who work in the practice. Te Piki Oranga kaimahi work onsite and we collaborate with Te Piki Oranga to offer a complete health and social support service to their patients.
Our team works closely with each other alongside our whānau/patients to ensure every kaimahi can provide high quality continuity of care - you will get to know and work with our nurses as much as our doctors. We have a welcoming and friendly reception team, who are available to help you get the healthcare you need, answer your questions, or find someone who can!
We make it easy to enrol with us, by helping you complete forms, collect required identification and attend your enrolment appointment.
We act as your health advocate and go the extra mile for you and your whānau to ensure all your health needs are met - including prompt communication with specialists and allied health providers, coordination with Ministry of Social Development, Ministry of Education and ACC, and any other support you need when dealing with community agencies.
Appointments that suit you best
All new whānau/patients have an extended enrolment appointment with a nurse and a GP. Following this, a coordinated management plan is developed and documented covering all your health and wider needs.
Depending on your needs and complexity of care we offer:
Flexibility in timing and length of appointments
Routine booked appointments within three working days
Same day appointments for urgent problems
Triaged walk-in clinic every day
Plans to open for a once-a-week evening clinic in the near future.
Online and telephone consultations
You can use our patient portal to securely view your results and medical records, book appointments, request repeat prescriptions and email us.
“Manu Ora” refers to the bird taking flight having achieved hauora. It encompasses our holistic approach to build a system which embraces and provides more fully for our communities.
All Manu Ora GPs have or are training towards Fellowship of the Royal NZ College of GPs and have specialised in General Practice. This means we can provide you with the quality of care you deserve.
Click on any team member to read their profile or click here to view all.
What do our qualifications mean?
MBChB = Bachelor of Medicine and Bachelor of Surgery
MBBS = Bachelor of Medicine and Bachelor of Surgery (UK)
FRNZCGP = Fellow of the Royal New Zealand College of General Practitioners
DCH = Diploma in Child Health
DHSc = Diploma in Health Science
CEM = Certificate in Emergency Medicine
RN = Registered Nurse
As a Manu Ora patient you will be given access to your own patient portal to securely view your results and medical records, book appointments, request repeat prescriptions and email us.
You will need to set this up at the practice. Call in anytime to do this.
You will be informed about ABNORMAL test results from a Doctor or Nurse by phone or text as soon as they are available.
We do not routinely notify you of NORMAL test results, however you can expect to hear from the nurse regarding cervical smear results.
Community Services Card Holder (CSC)
+ Complex Needs**
(18 years and over)
Pakeke ACC Consultation
(14 – 17 years)
(0 – 13 years)
New Enrolments (up to 1 hour)
(18 years and over)
(14 – 17 years)
Up to $150
Up to $60
Up to $30
Up to $100
Up to $45
Up to $30
Nurse ACC Appointment
Prescriptions (no Appointment)
Urgent Prescription (same day)
ECG during GP appointment
Driving License medical
Driving License medical for over 75 year-olds
(with nurse appointment)
Rest home / home visit
Up to $300
** as arranged with Manu Ora
Please complete the form below to contact us or enquiries can be emailed to firstname.lastname@example.org or by telephone on 03 577 5810.
Please note we are unable to accept new enrolments at this time
8.30am to 5pm Monday to Friday
Appointments available until 6.30pm every second Tuesday
219 Howick Road
Phone: 03 577 5810
Patient Care & Feedback
For compliments, concerns or complaints please email the Manager: email@example.com
Whānau care will always remain our priority.
The Code of Health and Disability Services Consumers' Rights
Health and Disability Advocacy Service
After Hours Care
In an emergency, please call 111
If you call Manu Ora after hours your call will automatically be directed to HomeCare Medical.
A trained nurse will assess your need over the telephone and suggest the best action.
You do not need to ring HomeCare Medical as your call will be diverted there automatically.
Marlborough Urgent Care
open from 8am to 8pm every day. No appointment is necessary.
Please call us prior to visiting Urgent Care during our opening hours as we may be able to see you.
Wairau Hospital Emergency Department
open 24 hours a day, 7 days a week.
No appointment necessary.
Need to talk?
Professional counsellors are available anytime by free call or text to 1737.
For other non-urgent advice
when Manu Ora is closed, please call Healthline free on 0800 611 116.
This service is available anytime - 24 hours a day, 7 days a week.